Covid Secure & FAQs
A Safe Space to Reconnect
Farnborough International Exhibition and Conference Centre is a safe environment; it is certainly not short of space and the staff are trained and committed to ensuring guests and suppliers feel confident and looked after when they on site. Farnborough International Exhibition and Conference Centre have developed a set of guidelines in line with the agreed industry 'All Secure Standard' and government advice ready for reopening and hosting safe events.
The Organisers and the Venue will closely monitor the government guidance and therefore any planned measures remain dynamic and subject to change. The answers below are based on the regulations as they stand today. They will be updated as soon as more information is known.
Please click here for further details on the reopening of the venue.
Following the government announcement on England's lockdown easing Monday 14 June, Space-Comm Expo 2021 will be going ahead as planned from the 7th-8th July under Stage 3 regulations.
Under stage 3 (from 17 May) business events can take place with a capacity of 1,000 visitors at indoor venues. We are planning the visitor attendance to ensure we are in line with government guidelines.
Do I have to wear a mask when visiting Space-Comm Expo at Farnborough International Exhibition and Conference Centre?
Please bring a mask and cover your face during your visit to the venue.
What if I forget to bring my mask?
Please inform a member of staff upon arrival, there will be masks available for a charitable donation.
What do I do if I have an underlying condition and cannot wear a mask?
Please inform a member of staff and we will provide you will a lanyard, so you are not asked to wear a mask during your visit.
Will there be thermal screening upon entry to the venue?
Thermal screening technology may be present dependent on the regulations at the time.
What is the track and trace process?
Your pass will be scanned at the point of entry. This will be used for the venue’s track and trace process. You do not need to submit any other information in advance. Please make sure that your contact details are accurate when you register to attend. Farnborough International will only share this information with NHS Track and Trace within the 28-day period if it is necessary to do so.
Are there any restrictions on who can attend an event at the venue?
Please do not come on Site if you fall into the ‘at risk’ category, or you live with someone in the ‘at risk’ category. If you have any of the following symptoms, you also must not visit the event:
- High Temperature
- Dry cough
- General flu like symptoms
- Loss of taste or sense of smell
What do I do if I feel unwell during an event?
Please leave the site immediately if you have any Covid-19 symptoms. For any other medical requirements, there will be medically trained staff on site if you require any immediate attention.
How is car parking managed to cater for social distancing?
Parking spaces are provided close to the venue, please be mindful of sustaining social distancing when exiting and entering your vehicle if the person parked next to you is doing the same.
Are there hand sanitisers on site?
Yes, we have multiple automatic touch-free hand sanitiser stations on site for your use throughout the building.
Will there be extra cleaning in the venue?
An enhanced cleaning regime will be implemented with increased frequency with daily deep cleans conducted during events, including effective waste management.
How will queuing for toilets be managed to allow for social distancing?
Signage and barriers will be utilised where required.
How will use of the toilet facilities be managed during an event?
Clear signage is in place to indicate which toilets, urinals, sinks, and hand dryers are in use to cater for social distancing.
How will catering be operated safely during an event?
Our catering will be operating effective distancing measures, one-way systems, managed seating areas and a cashless payment service.
How will cloakrooms be managed?
To support a reduction in touch points and cross contamination the venue will not be operating a cloakroom.
What adjustments to the floorplan have been made in response to Covid-19?
The organiser has identified the risk areas and has made the following adjustments:
- Wider aisles
- 1m + spacing within the conference room and seated features areas
- Separation between the entrance and exit out of Hall 1
- Increased circulation space
- Additional signage to increase awareness of government advice
- Larger Catering Areas for queuing and extra space between the tables
How is the air circulated within the venue?
Our modern Heating, Ventilation and Air Conditioning (HVAC) system draws fresh air in from outside the building, avoiding the recirculation of air.
What is the All Secure Standard?
This guidance is based on four cornerstones to ensure the highest levels of safety for everyone using the venue:
- Social Distancing
- Cleaning & Hygiene
- Protect & Detect
For more information, please click here.
Are we allowed to change the day we want to attend?
Yes, you can change the day you want to attend the Expo. Please email a member of the team, Isabella Day email@example.com to update your registration on the system.
Are we allowed to attend both days?
Yes, please only select this option if you are certain you will make both days since space is limited and we need to manage the numbers as best we can on a daily basis.
If I do not attend will I be able to watch sessions virtually?
We will not be live streaming the Expo as it is a physical event. By attending you will have one of the first opportunities for industry to reconnect in person.
What should I do if something comes up and I can no longer attend the Expo?
Please email a member of the team, Isabella Day firstname.lastname@example.org to update your registration on the system, so that someone else can take your place.
Are you accepting walk-ins?
To manage the capacity we are not accepting walk-ins. You must register to gain entry into the event. Click here to register to attend Day Two of the event.